Architecture at
Enterprise Scale.

Secoma Digitek LLC is the definitive partner for ServiceNow ITOM, CMDB, and CSDM. We transform chaotic data into a strategic asset for the world's largest organizations.

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210M+

CIs Managed (Proven Scale)

36K

Precision Environments

100%

ITOM & CMDB Focus

// ABOUT SECOMA DIGITEK LLC

Masters of the ServiceNow Platform.

At Secoma Digitek, we believe that true IT resilience isn’t about having more tools—it’s about having the right architecture. We are a specialized professional services firm dedicated to mastering the ServiceNow platform, specifically within the complex domains of ITOM, CSDM, CMDB, and DPM.

Our mission is simple: we identify the operational pain points that slow businesses down and engineer solutions to eliminate them. We don't believe in "one-size-fits-all." Whether optimizing a precision environment of 36,000 CIs or architecting a massive enterprise data lake exceeding 210 Million CIs, our approach is scalable, secure, and battle-tested.

From healthcare giants like Baptist Health to telecommunications leaders like Verizon and T-Mobile, the world’s most critical industries trust Secoma Digitek to turn their chaotic infrastructure into a clear strategic advantage.

// CORE CAPABILITIES

The Framework of Resilience

We don't just implement modules. We architect the "Single Source of Truth" that powers your entire digital operation.

01

IT Operations (ITOM)

Move from reactive firefighting to predictive service health. We implement advanced Discovery and Service Mapping for total visibility.

  • Service Mapping & Discovery
  • Event Management & HLA
  • Cloud Provisioning
02

CMDB Architecture

We specialize in reconciling massive datasets (up to 210M CIs), establishing distinct identification rules (IRE), and automating data certification.

  • CI Lifecycle Management
  • Data Health Dashboarding
  • Multi-Source Reconciliation
03

CSDM Strategy

Align your technical assets with business outcomes. We guide you through the Crawl, Walk, Run, Fly phases of the Common Service Data Model.

  • Business Service Mapping
  • Application Portfolio (APM)
  • Service Offering Definition
04

Digital Portfolio (DPM)

A unified workspace for Solution Owners. We implement DPM to bring together planning, building, running, and risk management.

  • Unified Service Workspace
  • Enterprise Architecture
  • Risk & Performance Reporting

TRUSTED BY INDUSTRY TITANS

Baptist Health Verizon T-Mobile Stryker Equifax